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Building loyalty and the importance of interacting with your customers online
Gary Topiol, managing director of Empathica and customer experience management expert, explains that as more consumers look to the internet for the best offers, more companies are entering the online...
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How technology will save the retail sector
You’ve probably heard from the naysayers that online shopping is killing the retail industry. I believe that the opposite is true. Online shopping has not only saved the industry and encouraged spend,...
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